The Gap Identified
Passengers exhibit apprehension and uncertainty regarding the safety of flights due to a lack of understanding about the robustness and sophistication of aircraft design and equipment.
How I Discovered It
I first got curious about this problem when I read how Dennis Bergkamp, one of football’s greats, avoided flights entirely because of his fear and suddenly, I was down an internet rabbit hole reading everything about aerophobia.—made me wonder how many others feel the same way, just quieter.
What we created:
An interactive kiosk designed to support passengers from the waiting lounge to arrival, offering real-time flight updates, calming content, and 3D walkthroughs to ease flight anxiety through a guided, reassuring experience.
